Returning Goods in the Era of Experiential Retail

Back in the good old days (read the summer of 1999), I was introduced to a music and movie club from Columbia House or the BMG Music Service. You may remember the way it worked: They send you eight CDs of music or movies for a penny. Then they continue to send you titles, and you decide to keep them or send them back within 10 days. If you don’t send them back, your credit card…

Boost Order Picking Efficiency with these Sequencing Best Practices

This best practice is known as location sequencing. It means that when you are configuring your locations for picking purposes, replenishment, and for put-away purposes in the reserve area in the top level position. While doing this you would have picked the naming convention to streamline the picking. On top of it there is also the ability to configure something called as the location sequencing. It means that you do not want your pickers to…

The Best Practices in Measuring Warehouse KPIs for Enhancing Productivity

This best practice is about measuring and improving warehouse productivity through LMS, which stands for labor management system. There are typically two segments of customers that will benefit significantly from an LMS, one is this huge ERP – vendor who supplies WMS. For example we will take SAP. SAP’s core was ERP and they still developed and integrated the WMS because many of their customers have integration challenges with other platforms. They gave them the…

The Best Practices in Designing UI/UX of the Warehouse Management App

This best practice is about the importance of UI (User Interface) in improving the distribution center productivity. In this day and age where Apple and Android have completely changed the user experience that is so easy to understand and use the app. Particularly in the distribution center the time is spent significantly on training the end users. I’ve seen many distribution centers that are literally revolving doors, where personnel come and go. All these personnel…

The Best Practices in Designing a Perfect Global Distribution Center

This best practice is called “implementing global design in the distribution center”. Let us say when you go to Walmart in Atlanta it looks one way and then let’s say you go to Walmart in Cincinnati, Ohio it looks completely different. It will be difficult fit for you to navigate to get even a simple cough syrup that you want to pick up. It will be much easier by the fact that if all the…

Getting Engaged in the Era of Experiential Retail

In April, I had a very busy week at the ProMat tradeshow in Chicago.  The show, which originally billed itself as a materials handling equipment event, now has something for everyone involved in supply chain, manufacturing, and distribution.  It offered a whole world of ideas on what’s happening in our industry. It was an interesting mix of offerings. About a third of the show involved robotics including associated components, control systems, gear mechanisms, motor actuators, and…

4 Best Practices in the Inventory Management through LPNs

This best practices that you implement in your supply chain is to Keep Track of Stock Movements through LPN (License Plate Number). You can make it a rule in your in your DC (Distribution Center) that any product which may be just one unit or two units or three units whatever it is any product, group of products, any set of products that you’re moving always gets an LPN. LPN could be even called as…

5 Best Practices in the Directed Putaway to Improve Productivity

This warehouse best practice is called the directed putaway. Putaway is a process of moving the product after receiving at the receiving dock. The product gets received and either cases were built or the pallets were built and now these cases and pallets have to be put-away in their reserve location. The way it works is the product is moved from the receiving area to the reserve area in so many different ways. The user…

Top 4 Best Practices in Dimensioning of SKUs with Benefits

This best practice is about something called dimensioning of SKU’s in warehouse. Dimensioning of products is done by capturing the length width and height of the products. Boxes in which the products are being shipped are also dimensioned. These boxes are tracked as they are moved across with products capturing all the dimensions such as length, width, height, weight, volume and also the other attributes. The item master attributes of a product corresponds to the…

Top 3 Best Practices in Cross-docking with Benefits

This distribution center best practice is called the cross docking. Cross-docking is basically sending a product you are sending from one dock to another dock i.e. from the receiving dock to the outbound shipping dock directly without any intermediary processes. Cross-docking makes it so much efficient because you don’t have to send it to the reserve and then again from reserve to the active location and then pick from the active location. In the cross-docking…