Distribution | LoadProof

Know Exactly What Happened
to Every Shipment

LoadProof enables distribution operations to document receiving, handling, cross-docking, and outbound shipping with high-definition, photo-based proof. Stop taking the blame and absorbing the cost for damage that happened outside your walls.

Trusted by leading manufacturers to protect product quality and prevent false damage claims.

Infinite Logo Marquee

Distribution Centers Who Trust LoadProof to
Drive Accountability

From the receiving dock to final outbound staging, we help world-class logistics and
distribution teams establish absolute visibility.

Kenco, one of the largest third-party logistics providers in North America, deployed LoadProof across their distribution network to address growing freight claim and chargeback costs.

“LoadProof has helped our customers reduce freight claims and chargebacks by probably about 85–90%. A great deal of the claims that were coming in were reduced, and the chargebacks they had to pay were eliminated, all based on LoadProof.”

— Marlo Gillum,

General Manager, Kenco

XPO Logistics used LoadProof to rebuild customer confidence after facing repeated quality complaints from a key account — complaints they knew were unfounded but couldn’t prove.

“We started taking pictures of every single pallet that would leave our facility and made it available for our customer to look at. We did this for three months, our customer understood that we are doing a great job and they stopped asking any questions on the quality of our shipments. LoadProof not only helped me prove that we did our job right, but also win the trust and confidence of my customer back.”

— Don Powell,

General Manager, XPO Logistics

NCR’s global distribution and warehousing team uses LoadProof to instantly resolve customer claims about missing or damaged items, pulling up order-specific photos in seconds rather than launching a full warehouse investigation.

“It was a big game changer. When someone asks about a missing item, we pop in the order number, pull up the pictures, and we know exactly what was on that pallet. This has happened thousands of times since we brought LoadProof over to NCR.”

— Dennis Walker, Sr. Manager

Sr. Manager, Global Distribution & Warehousing, NCR

Your Digital Defense Against Costly Shipment Disputes

In high-velocity distribution centers, proving exactly what happened to a pallet can be impossible without proper documentation. LoadProof seamlessly captures every touchpoint to:

Drastically Reduce Shipment Disputes

Instantly settle arguments with carriers, retailers, and customers by providing undeniable visual proof of a load's condition.

Improve Warehouse Accountability

Motivate dock teams to handle freight properly, follow strict palletization rules, and catch incoming damage immediately.

Create Unbreakable Visual Audit Trails

Automatically organize photos by PO Number, SKU, or Bill of Lading, giving you an instantly searchable archive.

Defend Against Aggressive Retailer Chargebacks

Deflect strict compliance fines from major retailers (like Walmart, Amazon, or Target) by proving compliance before the truck leaves.

Distribution Challenges We Help You Solve

Distribution operations are caught in the middle of carriers, suppliers, and retailers. When a customer claims a shipment arrived damaged, shorted, or poorly wrapped, proving you weren’t at fault is incredibly difficult without visual evidence.

How LoadProof Solves Your Toughest Logistics Hurdles

The Distribution Challenge

How LoadProof Fixes It

The Distribution Challenge

Capture multi-angle, time-stamped photos of outbound trailers right before the door seal. Shift liability back to the carrier with confidence.

Inheriting Damage at Receiving

Document damaged, shifted, or poorly stacked loads the exact second the inbound trailer door open-proving the damage arrived that way.

Strict Vendor Compliance & Shortages

Stop paying fines all alleged shortages or poor palletization. Prove your team picked, packed, and wrapped the order precisely to specifications.

Hours Spent Hunting for Parework

Stop digging through filing cabinets or unorganized digital cameras. Search by order data in the cloud and find the exact photos you need in seconds.

Inconsistencies Across Shifts & Facilities

Standardize your documentation workflow. Ensure every facility and shift follows the same airtight inspection and photo-taking protocol.

Friction Between Cross-Functional Teams

Arm your customer service, transportation, and warehouse teams with shared visual facts to resolve customer issues instantly.

Stop Paying for Mistakes You Didn't Make

How It Works: 3 Simple Steps

Snap, Sync, and Defend in Under 20 Seconds

SNAP

Your dock worker takes quick photos of the inbound or outbound load via our mobile app.

SYNC

Photos automatically upload to the secure LoadProof cloud, tagged to the shipment data.

DEFEND

When dispute hits, search the order data, generate a secure link, and deny the claim instantly.

Frequently Asked Questions

Will this slow down our high-velocity picking and loading cycles?

No. Taking photos with LoadProof takes less than 20 seconds per pallet. It is engineered to keep up with fast-paced cross-dock and distribution environments.

Can we use this for both inbound receiving and outbound shipping?

Absolutely. In fact, documenting inbound damage right at the trailer door is one of the fastest ways our distribution clients save money

How do we search for photos when a customer disputes a claim months later?

Everything is safely archived in the cloud. You can search by Bill of Lading, tracking number, or item code to pull up the exact timestamped photos in seconds.

Ready to build a bulletproof audit trail for your warehouse?