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Quote

“LoadProof helped with our claims – as long as they’re doing their part on the dock and taking their pictures then we have to go back and it dropped a lot of claims. Before we had LoadProof we wouldn’t have a way to look at this. It saves us a lot of money and it’s helping us a lot.” – Craiglyn Mullins – Logistics Coordinator – Mannington Mills

Transcript

Ernest –

What job job were you trying to do or what problem were you trying to solve.

Craiglyn Mullins –

We brought everything from other states to this new location, that’s why we come to to looking for ways of getting pictures of our freight going out the door, so that’s what we use you for use it for.

Ernest –

Oh great and why did you decide to pull the trigger.

Craiglyn Mullins –

It helped with our claims and as long as they’re doing their part on the dock and taking their pictures then we have to go back and it dropped a lot of claims. Before we had LoadProof we wouldn’t have no way to say this.

Ernest –

Great well thank you very much for these great answers. You know we talked a little bit about some of the results you mentioned like resolving some of those claims issues, so we wanted to you know ask a little bit about that. What results did you achieve?

Craiglyn Mullins –

You know savings is it in the freight claims because that’s where, we send the material out the door shipments, that’s where we’re getting the pictures and then when we have the customers come back or freight carriers come back and say oh well this wasn’t on there then when you we’ve been able to go back to LoadProof and say oh yeah here’s the picture here it is and that saved us a lot. It saves us a lot of money and it’s helping us a lot.

Ernest –

Will you recommend us to a friend or a colleague

Craiglyn Mullins –

I will

Ernest –

Great!