End Shipping Disputes With LoadProof

The enterprise cloud photo & video system that’s easy to set up and eliminates chargebacks, claims, and rejected loads—saving you $240,000 yearly per site.

VIDEO: Why Loadproof?

Capture Perfect Proof, Effortlessly

Beyond just processes, managers need efficient, zero-training systems. Proudly developed within the innovative ecosystem of Georgia Tech's Advanced Technology Development Center (ATDC), LoadProof delivers that efficiency, requiring zero training.

True success requires consistent practices driven by the right automation. Ensure perfect shipments, easily capture proof, and eliminate blame.

Basic tools fall short; only full automation brings consistent results. Our system transforms culture, boosts morale, and energizes teams. Experience the difference with a system designed for seamless success.

Take Control of Chargebacks & Freight Claims

For logistics teams facing retailer deductions and rejected loads.

Common Frustrations We Hear From Logistics Teams:

Orders shipped perfectly, but you still get hit with chargebacks.

Sudden deduction emails with little explanation.

Team morale suffers from unfair blame.

Finding shipment photos and documentation is a time-consuming, frustrating process.

Ready to solve these frustrations? Choose an option below:
PROOF OF DELIVERY, SIMPLIFIED

Streamline Shipment Proof with Your Smartphone

Zero Training Required

Use our intuitive mobile app to instantly capture photo or video proof of shipment conditions-no training needed.

Instant Cloud Upload

Securely upload proof directly from your phone within seconds. Your documentation is organized and always accessible.

Quick Share & Access

Easily find and share specific proof with anyone, anytime, directly from the cloud when you need it most.

Faster Issue Resolution

Resolve chargebacks, claims, and disputes in seconds. Eliminate finger-pointing, get work done, and keep customers happy.

Protecting Your Bottom Line

Stop Relying on Process Alone: Prove Shipments with a System

Most warehouse managers rely on processes but lack a true system to capture and retrieve photo and video proof quickly. Without this, perfectly shipped loads can’t be proven, leading to lost money and wasted employee hours.

Ultra-Fast Photo Capture

Instantly document every shipment using high-quality photos and videos. Experience no delays and eliminate manual steps for greater efficiency.

Instant Photo Retrieval

Easily find the specific photo or video proof you require. Access evidence in seconds to resolve disputes quickly and effectively.

Effortless Proof Sharing

Effortlessly share crucial visual evidence with your customers or shipping carriers to safeguard your bottom line interests.

Your Vision, Engineered by Experts.

Systems Designed & Developed by Industry Experts

Experience matters. We’ve helped many succeed by creating tailored systems that meet their unique needs - and we’ll do the same for you.

350+ Customers

Visual proof is transforming delivery documentation. Join our expanding network of satisfied clients, from small businesses to enterprise corporations.

15,000+ Users

Thousands of logistics professionals trust our platform to streamline deliveries daily. Empower your team to capture, share, and verify with unprecedented efficiency.

720+ Sites

Connecting global supply chains across hundreds of locations with a unified visual documentation system, ensuring operational consistency worldwide.

50+ Million Trucks/Loads

Powering verified deliveries across the global supply chain with data from over 50 million trucks and shipments.

150+ Million Proofs

Our users have built an unparalleled database of delivery documentation with over 150 million visual proofs, strengthening accountability in logistics.

$200+ Million in Savings

Our platform has helped companies save over $200 million by streamlining proof-of-delivery, reducing disputes, and preventing claims

2,400 Trucks Documented Every Hour

Get real-time visibility across your supply chain. Our platform processes visual documentation for approximately 2,400 trucks every hour.

7,097 Lbs of CO2 Emissions Saved Per Week

Reduce repeat deliveries and paperwork. Our digital solution saves 7,000+ pounds of carbon emissions weekly, supporting sustainability.

50+ Fortune 500/1000 and Multi-Billion-Dollar Corporations

Trusted by 50+ Fortune-ranked companies for critical supply chain documentation.

Adaptable. Scalable. Proven.

Powering Every Logistics Workflow

No other system adapts to as many operational scenarios, in as many facilities, as ours. Trusted by multi-billion dollar companies, our platform handles everything from outbound shipping and inbound receiving to audits, inspections, returns, and compliance-uniquely engineered to cover the full spectrum of logistics and facility needs.

Supports dozens of workflows

Seamlessly adapts to complex, multi-site operations

Relied on for both everyday tasks and specialized requirements

View All Use Cases
Efficiency in Every Snapshot

Transforming Supply Chain Visibility: Before & After LoadProof

From disconnected steps to seamless digital proof.

The Old Way
With LoadProof
CAPTURE
Capture Tool
Unreliable Digital Camera
Easy-to-Use Mobile App
Capture Process
Inefficient, Multi-Step
Simple & Quick
Equipment Issues
Memory Full, Not Working
Reliable
PROCESS
Photo Transfer
Manual Computer Copying
Automatic Upload
Organization
Unlinked, No Context
Auto-Organized & Linked
Sharing / Team Access
Delayed / Wait for Team
Instant Sharing via Cloud
RETRIEVAL
Search Effort
Hours of Searching
Find Photos in Seconds
Findability
Extremely Difficult / Can't Find
Easy & Reliable
IMPACT
Deduction Handling
Can't Cancel / Charged
Get Deductions Cancelled
Workflow Efficiency
Frustrating
Smooth & Efficient
User Experience
Inefficient & Stressful
Easy
Overall Outcome
Financial Risk & Wasted Time
Paid Invoices & Time Saved
See Our Network & Service
Capture, Share, Succeed

Visual Proof Made Simple

Capture, connect, and communicate with confidence. LoadProof empowers your team to document deliveries in real-time, creating a visual audit trail that reduces disputes, streamlines operations, and delivers measurable ROI across your entire supply chain network.

1. Sign up and download the LoadProof app

Download the 'LoadProof' app to your smartphone—available on iOS and Android—and log in using your credentials.

2. Take pictures

Capture images of all loads, deliveries, safety incidents, quality issues, receipts, and packages.

3. Upload pictures to cloud

Tag images with order numbers, truck numbers, load numbers, categories, comments, and any other relevant information before uploading them to the cloud.

4. Share within your supply chain

Distribute the images to internal leaders, external vendors, customers, and transportation partners.

Accountability You Can See

Transforming Logistics: Enterprise Photo Video Proof Outcomes

Building stronger supply chain partnerships and operational integrity through visual verification.

Verify Shipment Condition

Provide photo/video proof confirming the condition of goods upon shipment.

Boost Internal Accountability

Improve staff performance with documented shipment quality visible to management.

Resolve Disputes Faster

Eliminate finger-pointing by sharing photo/video proof instantly.

Reduce Claims

Minimize disputes as supply chain partners know photo/video proof is available.

Pinpoint Partner Accountability

Clearly identify which supply chain partner is responsible for specific activities.

Enhance Supply Chain Transparency

Increase visibility across the network, benefiting all parties involved.

Improve Partner Communication

Use proof for fact-based conversations to fairly resolve chargebacks and claims.

Strengthen Partnerships

Build trust by using proof to demonstrate commitment to quality and collaborative growth.

Demonstrate Quality to Retailers

Assure retailers of product condition and accountability with visual proof.

Achieve Significant Savings

Save $20,000 per facility monthly, totaling $240,000 annually.

FAQs

Discover how our app enhances supply chain transparency through photo and video proof.

What is Load Proof?

LoadProof is a photo documentation app that allows you to capture images, upload them to the cloud, and share them with anyone within your organization.

What are LoadProof's features and capabilities?

LoadProof offers a comprehensive suite of features designed for efficient photo and video documentation:

Core Capture & Data

  • Photo Capture: Capture medium or low-resolution photos (medium default).
  • Video Recording: Document processes or conditions with video.
  • GPS Tagging: Automatically record location data with each capture.
  • Offline Mode: Capture and store data for up to 20 loads even without connectivity.
  • Advanced Upload: Upload photos/videos directly from the device's camera roll.

Management & Workflow

  • Guided Photo Capture: Ensure consistent documentation with predefined sequences.
  • Lean Photo Capture: Streamlined capture process for speed and efficiency.
  • Customizable Categories: Organize photos logically with tailored category options.
  • Advanced Search Filters: Quickly find specific load records using detailed criteria.
  • Email Load Link: Easily share load documentation via a secure link.
  • LoadProof Viewer: Provide view-only access to specific load records.
  • Auto-Archiving & Deletion: Set rules for automatic data lifecycle management.
  • Export Load Records: Integrate data by exporting records as needed.
  • Additional Storage: Option to add 100 GB storage blocks.

Integrations & Specialized Features

  • My Ez Claims Integration: Streamline freight claim processes.
  • SupplyPike Integration: Connect with SupplyPike for enhanced deductions management.
  • LoadProof Extend: Functionality to extend LoadProof workflows (details available).
  • Stretch Wrap Module: Specific tools/workflows for documenting stretch wrap application.
  • General Integration Options: Flexible options available to connect with other systems.

Commercial Details

  • Contract: Standard 1-year agreement term.
  • Payment: Accepts Credit Card and Purchase Order (PO) payments.
Who can use it?

Anyone can use it, but it is typically utilized by warehouse managers, supervisors, truck drivers, and others involved in the supply chain.

Is the App free?

Yes, the app is free; however, you must register and pay to use the cloud repository, which requires an enterprise-wide registration.

Can I use this for anything else, even for my car repair business?

Yes, absolutely. You can use it for any enterprise, provided you adhere to the terms of use.

Which devices work best with LoadProof?

LoadProof is optimized for specific Android and iOS devices to ensure the best performance when capturing delivery documentation. We recommend Android devices for new purchases, though we fully support select Apple devices as well.

Supported Android Devices:

  • Samsung Galaxy Z Flip5
  • Samsung Galaxy Z Fold5
  • Samsung Galaxy S24+
  • Samsung Galaxy S24 Ultra

Supported iOS Devices:

  • iPhone 12
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Pro Max

Please note that only the listed devices are officially supported for optimal performance with the LoadProof app.

Testimonials

"As a General Manager for a 3PL Warehouse, I was responsible for shipping our products to our customer's customer. We started taking pictures of every single pallet that would leave our facility and uploaded those pictures to the LoadProof cloud and made it available for our customer to look at, we wanted to prove, that we did our job right. LoadProof not only helped me prove that we did our job right, but also win the trust and confidence of my customer back."

Donald Powell
Position, Company name

"We export a lot of our products through the containers. LoadProof is easy to document such loads that are being exported because I can take pictures super fast, upload them to the cloud and the pictures stay there for ever. I can share those pictures with anybody, in case of a claims situation or if there any questions on the condition of the product when it was loaded."

Tim Campbell
Executive General Manager at XPO Logistics, Inc.

"Reduce freight claims by 85 to 90%, naturally reduced the chargebacks and claims."

Marlo Gillum
General Manager, Kenco Logistics.

"Loadproof helps since the platform allows you to upload after taking the pictures without needing to use cables. It is a big asset at our site, since it is so easy to download onto phones and ipads."

Adriana Benevides
Safety Security Advocate, Kenco Logistics

"With LoadProof I am able to send photos of what condition our product was shipped in. I am now able to push damage claims back onto the carriers as I have the pictures to show."

Julio Lopez
Operational Supervisor, Kenco Logistics

"Situation is so much better, we have pictures to show now. So we don’t get that many claims. We have full visibility."

Rick Olson
Executive Director, Sealed Air

"With LoadProof it is so easy to show we did our job right, by retrieving photos, even though we did our job weeks or months ago. Vendors were able to look at the images whenever they want."

Emmanuel Bradley
General Manager, Kenco Logistics

"It is a vital program to our operation and prevents us from being responsible for damages to product after it leaves our warehouse because we can prove the load was not damaged when it left our warehouse."

Denise Agudelo
Business System Analyst, Bosch USA

"LoadProof helps us with the following: 1. Capture damage from incoming loads to DC’s from Manufacturing plants or DC to DC transfers, provide feedback as needed. 2. Capture load securement. 3. Capture as many loads as we can staged or while being loaded to validate load condition to customer. With these capabilities we are able to better serve our customers."

Paulette Johnson
Compliance Manager, Post Consumer Brands.

"LoadProof - Taking pictures has instilled a very good discipline among our loaders in house, hence we are able to ensure our loads are prepped up and loaded on the trucks at a much better quality. This directly results in better customer satisfaction and long term relationships with our customers."

Jerry Zyskowski
Director of Logistics, People Against Dirty.

Transform Your Supply Chain Today

Experience seamless tracking with our photo and video proof app. Sign up for a free trial!