The Startup Phenomenon: How 3PL’s Can Use it to Increase Value & Capture Market
It’s true that necessity is the mother of invention. Creativity, though, is the father, and knowledge is the midwife.
As people, we are wired for survival. When we are in tough times, our creativity and persistent shine through. By staying focused and thinking creatively, we can come up with solutions and take advantage of each opportunity as it arises. I know that from experience. When I graduated from college as a mechanical engineer, I was hired to do software development because I had math and public speaking skills. I wanted to succeed and thrive in that job, and I kept pushing even though software development wasn’t my forte when I started. Later, I wanted new challenges, so I leverage my grit, persistence and necessity to reinvent myself as a solutions architect and a leader of consulting, technical, operations and integrator teams.
The challenging world of third party logistics (3PL) is ripe for a similar approach. Margins are thin. It’s hard to make money. Inventiveness becomes a critical skill.
When I worked for a supply chain software vendor, we courted luxury retailers and left 3PL service providers alone, knowing that these logistics providers would fight tooth and nail about our rates. I can think of examples when a 3PL would pass us over, though we were known for great execution, to take the lowest priced vendor. Often, that attempt would fail and they would end up back on our doorstep.
Capture the conditions of the loads you ship and share it with your customer through automated email's. Take photos of every product, pallet, and truck along with the packaging conditions such as shrink wrapping, addition of dunnage bags, stretch wrapping, etc., and win the trust of your customers.
Avoid Costly Freight Claims, Chargebacks, and Concealed Shortages and Damages with the Centralized Photo Documentation Solution - LoadProof
Now, I deal with 3PL executives nearly every day, to help them understand how to enable their supply chains with mobile devices. I have found many of them to be great long-term partners to their customers. Another shift: some of these companies have started thinking in really smart ways about how to leverage their customer base and add value by transforming themselves into a full-fledged service provider at every possible level.
They are proving that there are plenty of opportunities for organizations that know what their customers need and who are willing to find startup companies who have developed innovative business technologies. Well-chosen technology has the potential to turn a vendor’s businesses upside down.
It’s something that has been true throughout history. India, for example, was a great maker of textiles since 1600. We were taught poetry in our native language written passionate poets that said the weavers from the Bengal region in India made a special Muslin cloth that was woven of uncommonly delicate hand spun yarn. It was so wide and long that a lady could drape it nicely and so thin that it could be folded into a tiny ball and held inside a locket or a ring.
Marie Antoinette in her famous “muslin” portrait, 1783