Also, if there is an exception that was reported, automatically provide all these photos that were taken at the hand off points of the other legs of the whole journey to other parties or the insurance companies involved in the Supply Chain community, so the exception can be quickly addressed, and the concerned parties are compensated accordingly.
Also, during this pandemic, we saw how useful the no touch bill of lading was. A bill of lading or a shipping manifest is a legal document that is required by every transportation service provider, a truck or a carrier to carry it along with them to demonstrate to a law enforcement officer that they are hauling a merchandise that is legally allowed, or if it is a controlled substance they do have all the relevant documentation like a Drug Enforcement Administration certificate or anything else, the problem is this was always a paper document, that the truck drivers need to carry it along with them until the transportation is complete and also attach it to a proof of delivery document with the signature of the recipient. Now with this being paper, with them carrying around in their hands, was spreading the Covid 19 virus, so it made sense to carry it electronically and share it as well as get it signed on a no touch basis wither by emailing and or texting to perform all those steps. So, at that time sharing these documents as photos was quite useful.
The other area where these photographs, videos and documents are useful are for better Supply Chain Visibility. By reading the contents of the different documents along with the context and along with the GPS coordinates and the actors that are taking the photos several insights can be obtained on the on-time delivery of the shipments, missed appointments, even traffic patterns around the area where the delivery needs to happen and this whole repository can act as a massive reservoir of data, where even status of purchase orders can be inferred. These data will be highly useful in case of an exception that occurred due to some kind of an outage of a specific service that is essential for a normal functioning of the Supply Chain. Also now running AI and ML models on this data with additional information such as weather at that location at that time, interruptions to Supply Chains can be forecasted, against which operators within those Supply Chains can be better prepared to address any exceptions that might arise.
So now realizing all these opportunities, the organizations that are currently installing systems and infrastructure to house such a data repository need to include these photographs and videos within their data architecture so that they can nicely leverage the opportunities available with such a system and also can integrate with the other systems in order to maximize this data culture-based approach.